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SM AUTO HAUS LTD

32 Reviews
Available from: 07/04/25
Meticulous inspectionsComprehensive examinations

About SM AUTO HAUS LTD

Meticulous inspections

Comprehensive examinations

Warranty Jobs

From basic to full service, our meticulous inspections, oil changes, and comprehensive examinations ensure your vehicle's optimal condition, backed by seamless registration in the Digital Service Book to safeguard your warranty.

Extra Services offered

MOT
Interim Service
Full Service
Major Service
General Repair
Vehicle Safety Check

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Reviews and Ratings

Average Ratings (4.88/5)
Taken from 32 reviews
Value
Staff helpfulness
Quality of work
Communication

Customer Review

Score: 5/5

Review left: 26/03/25

"Brilliant man in reception"

Staff very friendly and helpful and exceptional value for Money

Would recommend

Kuda

Verified Booking

Score: 1.5/5

Review left: 19/03/25

"Worst customer service ever!"

Booked in car for MOT online and explained authorisation would be needed from lease company. On day of drop off explained same to guy at reception and told al was ok. Dropped car at 8.30am, no one contacted me until I called the garage to ask if my car was ready around 3pm. Arrived to pick up my car at which point I was told they had done some work on my wipers which I had not authorised and given a bill for MOT and the supposed work. Told to pay upfront & claim from lease company. Poor servic

Wouldn't recommend

Reply from SM AUTO HAUS LTD

Hi Kuda, I understand your fustration because you were meant to book through alphabet ltd links and instead you've booked your car on book my garage and not alphabet car lease link. which we even took the time to call alphabet ltd on your behalf and they've declined it saying its the customers responsibilty on booking through the right portal, this was done whilst you was present only then we had no choice but to claim the payment from yourself,and we advised you that alphabet might reimburse you the money but you need to contact them. As for the collection, the car was dropped off at 8:30 but not slotted in until a later time which we said we will contact you as soon as its done. The car was ready just as you called as we were finalising the paperworks.

Atif

Verified Booking

Score: 5/5

Review left: 07/03/25

"Great local garage"

Needed a reasonably priced service on my 2018 suv. Car was done in 2hrs while I waited on site. Car drives great and got an mot done too.

Would recommend

Book your MOT, service or repair online

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No Credit card needed! You only pay SM AUTO HAUS LTD once the work is done

Garage Address

SM AUTO HAUS LTD181 Forest RoadHainault IlfordIG6 3HZ

Opening hours

Monday: 8:30 AM to 5:30 PM
Tuesday: 8:30 AM to 5:30 PM
Wednesday: 8:30 AM to 5:30 PM
Thursday: 8:30 AM to 5:30 PM
Friday: 8:30 AM to 5:00 PM
Saturday: 8:30 AM to 2:00 PM
Sunday: Closed