Additional £20 charge for all Hybrid services will be added at the point of service
Formula One Corner Site, Salisbury Business Park, Dairy Meadow Lane. Now open on Sundays 10 - 4pm, taking bookings between 11 and 3pm. Established in 1974, Formula One Autocentres set out with a mission to deliver a completely new fast-fit experience to its customers. This would feature clean, moder...Read more
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Hao
Verified Booking
Score: 1.5/5
Review left: 09/11/24
N
Wouldn't recommend
Reply from Formula One Autocentre Salisbury
Thank you for your review, although I'm sorry you weren't happy with the service provided on this occasion. Your vehicle failed the MOT in line with DVSA guidelines. The repairs you then went ahead and did with an alternative garage were not of the expected standard, and as such, your vehicle once again failed when retested on your return to our garage. Once again, this was in accordance with the DVSA guidelines and we are unable to pass an MOT when it does not pass the relevant criteria. Kind regards, Ryan
Anthony
Verified Booking
Score: 5/5
Review left: 20/10/24
I arrived early, but the manager arrived just after me and once he had switched off the alarms dealt with my registration for a service and MOT. As I live the other side of the city I would need warning when my car was ready for collection to ensure that I could get back by public transport in time before he closed. As promised he contacted me to explain what items needed action, to ask if I wanted them done, and the time that my car would now be ready for collection. I couldn’t ask for more 👍
Would recommend
Jamie
Verified Booking
Score: 2.25/5
Review left: 08/09/24
Had an MOT/Service in the Salisbury branch today, failed mot and they said can fix today which was great, what wasn’t great was the 3x3inch scrape on my bumper/wing, broken bonnet cable, poor fitted under tray and no one owning up to the damage they caused, apart for the MOT repairs of £800, I now have to paid a further £450 to repair the damage they did. I won’t be using this garage again and will return to the one I trust even if a little more expensive, at least they are honest with the work.
Wouldn't recommend
Reply from Formula One Autocentre Salisbury
Thank you for your review, although I'm sorry our service was not up to the expected standard on this occasion. Having recently taken over as manager I would be happy for you to reach out to discuss this further. Kind regards, Ryan
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