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Long standing local Business
Car Sales/ Car Finance Available
At Feltham Service Centre, as a long standing local Business, we pride ourselves on delivering a reliable and efficient service, from the moment you turn up, to the moment you collect your car. We specialise in servicing vehicles for local people and businesses at our site in Feltham and have buil...Read more
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JANUSZ
Verified Booking
Score: 5/5
Review left: 21/12/24
good, fast and cheap service
Would recommend
Natalie
Verified Booking
Score: 1.75/5
Review left: 13/11/24
I was quite disappointed with my recent experience at Feltham Service Centre. The customer service was subpar, and I didn't feel valued as a customer. Unfortunately, due to a scheduling issue, I had to reschedule my MOT, which caused significant inconvenience. I wouldn't recommend this garage based on my experience.
Wouldn't recommend
Reply from Feltham Service Centre
We apologise for any inconvenience caused. Unfortunately i was on holiday for a week, i arranged for a temporary MOT tester to cover in my absence. Unfortunately on the morning he was due to arrive he contacted me with very short notice to advise he was no longer able to cover in my absence, of course this was not ideal, we did all we could to offer alternative dates to our customers and we apologise we were not able to accommodate you in this instance.
Vincent
Verified Booking
Score: 1/5
Review left: 11/11/24
Owner is impatient and rude, zero customer satisfaction.
Wouldn't recommend
Reply from Feltham Service Centre
We would like to apologise for any inconvenience caused. Unfortunately i was on leave during that week. I had arranged a temporary MOT tester to cover in my absence. Unfortunately on the morning he was due to arrive he contacted me with very short notice to advise he was no longer able to cover in my absence, of course this was not ideal, we did all we could to offer alternative dates to our customers and we apologise we were not able to accommodate you in this instance. I apologise if you feel i came across rude, this was not the intention, I was just concerned about my customers and trying to get things re-scheduled at short notice.
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