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CIC Autos MOT Centre

29 Reviews
Available from: 28/11/24
Over 60 years of experienceSpecialise in MOT, Maintenance & Repair

About CIC Autos MOT Centre

Over 60 years of experience

Specialise in MOT, Maintenance & Repair

Family run Garage

Loan vehicle available (Own insurance is required)

CIC AUTOS MOT TEST CENTRE is your local trusted MOT, Service and Repair Centre based in the North East on the busy Team Valley Retail Estate in Gateshead,. We have a excellent reputation for customer service and giving our customers the service they need. All our technicians are fully trained and ke...Read more

Extra Services offered

MOT
Interim Service
Full Service
Major Service
General Repair
Loan Car

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Reviews and Ratings

Average Ratings (4.93/5)
Taken from 29 reviews
Value
Staff helpfulness
Quality of work
Communication

Graham

Verified Booking

Score: 3/5

Review left: 02/11/24

"Wasn't given a Full service red,yellow and green check sheet"

Expected more and wasn't given a full service check sheet what was checked like with the red,yellow or green check sheet advised on book email or what was advertised on website,what would checked, log book wasn't stamped either, extra work wasn't given a price to fix all, only advised was labour cost per hour, diagnostic another waste of time and money to link a pc to your car, six garages now cannot figure out what a code 84 is.

Wouldn't recommend

Reply from CIC Autos MOT Centre

Hi Graham, Thank you for taking time to review us. we are sorry you where un happy with the service we provided however in our defence we where informed you where scrapping the car as you didn't want to spend any money on it this is why you wernt given estimates to repair your oil leak as you stated there was no point as you had ordered your new vehicle. as for not being able to fix the fault on the car I assured you I could fix the car no problem but as it was a electrical fault it would need time spent on it testing various items and this would be done at a cost of £65 per hour (declined as you where scrapping your car). the only good thing I'm taking from this review is that 6 other garages where as bad as me so at least we are not the only ones. good luck with he new car buddy.

Timothy

Verified Booking

Score: 5/5

Review left: 01/10/24

"Felt trustworthy"

Got an MOT here because of the good reviews. I can only add to these. MOT failed but it was an issue I knew about. Thought the assessment was honest and that I could trust them. Very friendly staff and good communication and gave some good advice. Will get MOT here next year and use them for any work that needs doing. Very happy customer!

Would recommend

Jeanette

Verified Booking

Score: 5/5

Review left: 16/09/24

"Great service"

No messing about, just good honest work and friendly staff!

Would recommend

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Garage Address

CIC Autos MOT CentreUnit 382F Jedburgh CourtTeam Valley Trading EstateGatesheadNE11 0BQ

Opening hours

Monday: 8:00 AM to 5:00 PM
Tuesday: 8:00 AM to 5:00 PM
Wednesday: 8:00 AM to 5:00 PM
Thursday: 8:00 AM to 5:00 PM
Friday: 8:00 AM to 5:00 PM
Saturday: Closed
Sunday: Closed