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Bristol Street Motors Vauxhall Durham

167 Reviews
Available from: 27/01/25
Exclusive discounts at a main dealerManufacturer trained techniciansWe are now cashless

About Bristol Street Motors Vauxhall Durham

Exclusive discounts at a main dealer

Manufacturer trained technicians

We are now cashless

Optional items may be suggested as per manufacturer recommendations.

Please note: Collection and delivery not available on Saturdays. Looking for servicing? Bristol Street Motors can reduce any anticipated labour costs on your service significantly. We have invested a lot of money into developing our team of highly trained technicians who are equipped with the lates...Read more

Extra Services offered

MOT
Interim Service
Full Service
Major Service
Loan Car
Collect & Deliver

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Reviews and Ratings

Average Ratings (4.72/5)
Taken from 167 reviews
Value
Staff helpfulness
Quality of work
Communication

Paul

Verified Booking

Score: 2.75/5

Review left: 29/12/24

"Service good value - communication terrible."

I received 2 email messages (service video & confirming car in for cleaning) the last saying i would be informed when my car was ready to collect. At 16.48 i called to check the situation & spoke to a member of staff who said they would get someone to contact me. Having received no calls i tried again at 5.18pm & was told that I could collect the car as sales staff were present but that the service team finish at 5.30pm. Had to collect car the next day as i wanted to discuss actions reccommended

Wouldn't recommend

steven

Verified Booking

Score: 5/5

Review left: 14/12/24

"Always great service"

Been my goto garage for a few years now, great customer service

Would recommend

Kevin

Verified Booking

Score: 1/5

Review left: 10/11/24

"Last time I will use them."

Have used this garage before, and been pleased. This time around seemed to cost far more than expected, didn't seem to include winter "comfort kit" option I selected, and then told me about an extra possible fault only noticed when car was being prepared for me to collect, and after I had completed "in-store" survey, which made me wary of the standard of the service. Also, paid over £500 and they cannot just replace the clutch pedal cover that had recently slipped off. Terrible.

Wouldn't recommend

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Garage Address

Bristol Street Motors Vauxhall DurhamAbbey RoadDurhamDH1 5DQ

Opening hours

Monday: 8:00 AM to 5:30 PM
Tuesday: 8:00 AM to 5:30 PM
Wednesday: 8:00 AM to 5:30 PM
Thursday: 8:00 AM to 5:30 PM
Friday: 8:00 AM to 5:30 PM
Saturday: 8:30 AM to 12:30 PM
Sunday: Closed